Customer Testimonials

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DealerRater Jul 22, 2024

Amazing crew, Amazing help, got me in the car of my dreams!! Loved the staff

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Google Jul 21, 2024

Friendly staff, excellent management, and very pleasant to work with. The team was so flexible and accommodating throughout the purchase process, leading me to think it was the most pleasant I’ve ever experienced! Thank you so very much. Danny’s a great salesperson!

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DealerRater Jul 19, 2024

Great services and great work. I’ll always take my vehicles to you all . Thank you

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Google Jul 17, 2024

After several nightmarish experiences at other repair shops and dealership service centers, Shottenkirk Honda was able to help me. They were professional, easy to schedule and coordinate with, and did an excellent job. It was such a good experience that my wife and I plan on exclusively doing business with them next time we need to buy a car!

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DealerRater Jul 17, 2024

Great people to work with. Have kept in contact with me to since day 1. Best car buying experience by far!

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Google Jul 16, 2024

Great staff! We were originally contacted by the general sales manager about a car we liked online who made assurances that they would work on a deal that we liked. He then introduced us to the sales rep, Danny, who would take over the potential deal. Danny was great about helping us put together a deal that we were comfortable with. You always dread buying a car with all the back and forth, negotiating, and looking at fine print, but everyone made the whole experience the least stressful.

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Google Jul 16, 2024

Ryann was amazing and very informative! Mason is great and will help in any way that he can. Gavin was very detailed with the financing and made sure I was well informed before leaving.

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Google Jul 13, 2024

Great job the sales staff was very nice especially the new sales lady Caroline she did an excellent job selling me her first car I think. Lol

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Google Jul 10, 2024

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DealerRater Jul 8, 2024

Nice staff quick fix for recall although I think I may have received a mouse from your shop got into my car ! it happens

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Google Jul 3, 2024

Best car buying experience ever!! Caroline Fahey, Mason and Gavin went above and beyond to make the deal on our CRV

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DealerRater Jul 2, 2024

Great group of people to deal with. By far the easiest car buying experience ever!! Caroline, Gavin and Mason were the best!! Thank you all!!!

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DealerRater Jun 27, 2024

Blake was very accommodating and attentive. She was able to give me the deal I wanted. I was satisfied with the service she provided .

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DealerRater Jun 15, 2024

Kaycie was professional and did not mind the mulitiple long test drives to find the vehicle I loved most. She worked with my budget to make sure I was comfortable with my payments. I would definitely recommend Kaycie to my friends and family.

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DealerRater Jun 14, 2024

Service managers and parts department workers were good satisfying my problems with splash guards due to running over a truck tire tread that had come off an 18 wheeler.

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Google Jun 11, 2024

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DealerRater Jun 10, 2024

Bought three vehicles there and always had a great experience. Friendly sales department and service department fast.

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DealerRater Jun 9, 2024

Experience was great. Car is still not repaired! Wipers still just come on for no reason.

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DealerRater Jun 8, 2024

My experience while getting my Hyundai Tucson serviced was great . Everyone was attentive and helpful .

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DealerRater Jun 8, 2024

Got the vehicle I wanted and very happy with the deal! Finance manager was great.

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Facebook Jun 7, 2024

I have a Toyota but came here for service because of a coupon. I have always been treated very well by Keri and continue to come back for routine maintenance.

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Google May 31, 2024

Dave and Mason are the absolute BEST! If you are looking for a vehicle, come to Shottenkirk Honda Rome and ask for Dave.

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DealerRater May 30, 2024

Very professional and very helpful I wood tell people about the dealership and there service

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DealerRater May 30, 2024

Friendly, very knowledgeable the vehicle was ready when promised cleaned and ready to go, definitely recommend to friends

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DealerRater May 29, 2024

10 ot of 10 would recommend! Kaycie was absolutely wonderful! She was able to meet my every need. She even brought new car and took my trade back with her! She is a wonderful sales person!

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DealerRater May 29, 2024

My purchasing experience was amazing! Thanks to Kaycie I got the truck I needed at a really good price! She did a great job helping me with the whole process. I would absolutely recommend her to anyone!

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Google May 29, 2024

I found myself in need of a new vehicle but I didn’t want to spend all day sitting in a dealership. I went online and looked at the vehicles that they had in stock. I visited them and My sales person was named Blake. She took care of me from the moment I arrived. She showed me the vehicles that I was interested in and by the end of the day I was ready to come back to the dealership and sign my papers. I can say good things about everyone that I encountered during my experience at Shottenkirk ...

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DealerRater May 28, 2024

Kaycie was phenomenal! She is patient and understanding taking the time to understand what her customers need. She communicatied with me well via email/text prior to meeting but was never pushy. We almost walked away with the gimmicky statement from sales/finance "Well, if you promise your going to buy today" Trying to force someone into purchasing isn't the way to go. Kaycie totally understood that and did a great job recovering the sale. She gave us time and was patient allowing us to make the best decision for us. She is a blessing to work ...

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Google May 26, 2024

Shottenkirk in Rome made the deal happen, going home with a Ridgeline

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Google May 25, 2024

Great folks

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DealerRater May 24, 2024

Blake was absolutely AMAZING she never pushed the car, worked with my budget was and was very informative on everything. We had an awesome experience at Honda and I highly recommend Blake to anyone that is looking to buy!

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DealerRater May 21, 2024

Had a wonderful experience!! Was not pressured at all!! Everyone worked with us to get the best deal possible. 10/10 would recommend!!

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Google May 21, 2024

Great service, great experience!!! 10/10 recommend!!!

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Google May 21, 2024

Blake was amazing to work with! If you are looking for a Honda I definitely recommend her!!

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DealerRater May 15, 2024

You can beat then Quality work ,professional all the way super nice people best place in town

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Google May 14, 2024

Keri Bennett was the best service advisor. Very helpful & the team did the oil change in a timely manner at a good price

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DealerRater May 11, 2024

Seems to take too long every visit. Went in for oilchange. Also had factory recall for repair on headlamp that I was notified of. Took over 2 hours. Was offered 60k mile package. Which seemed pricy and I didn't have another 2 hours to just sit and wait. Will come back when I can drop it off.

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DealerRater May 10, 2024

Service was good but according to dealership Hyundai Corporate was slow to act on request for warranty.

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Google May 6, 2024

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DealerRater May 5, 2024

This dealership was amazing. Derek and Glen were the best! Great personalities and very helpful.

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DealerRater Apr 24, 2024

The customer service at this dealership is always the best! They are friendly and helpful.

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DealerRater Apr 23, 2024

The service team was courteous and friendly from the start. They took care of my need and even held onto my vehicle until I got back into town.

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Google Apr 23, 2024

The folks here are very nice to work with and got me exactly what I wanted.

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DealerRater Apr 22, 2024

Super friendly our salesman was great he went over and beyond to explain every little detail with us. Everyone we talked to was very patient and spent time with us to explain everything. I test drove one in Chattanooga and the salesman there was not really interested in sales or didn’t seem to be. Loved my experience in Rome just wished it wasn’t so far. Thanks for such a positive experience.

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Google Apr 22, 2024

Scott was extremely helpful with his knowledge and skills . BIG THANK YOU. I will reccomend you to everyone.

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DealerRater Apr 20, 2024

very good. Took me on time and I was in and out in about an hour

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Google Apr 19, 2024

Recently bought a new Hyundai here . They were amazing to deal with especially Kam! He work with us and got us a great deal. He knew the vehicle very well.

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DealerRater Apr 17, 2024

My experience wasn't terrible. The main frustration I had was that I was texting with one salesman then immediately passed off to someone else when I came in for a test drive. Now, I come from a family of car salesmen so I understand the training process but it's just a little off putting when I was passed off so soon and not even forewarned. I had my pre-approval from my bank so that took a lot of stress away. For the most part, everyone was nice, outside of the predatory salesman tactics.

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Google Apr 17, 2024

I WOULD LIKE TO THANK EVERYONE AT SHOTTENKIRK OF ROME HONDA 💯💞 FOR YOUR SERVICE.EXSPECIALLY MR.DAVE ARNOLD.. HE'S AMAZING 💞 I'VE NEVA HAD SUCH GREAT SERVICE ANYWHERE!!YALL WHOLE CREW WAS NOTHING BUT KIND!!THANK YOU GUYS SO MUCH 💞

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DealerRater Apr 15, 2024

Ron was super nice and very helpful. He was knowledgeable. He explained everything with patience of my lack of knowledge.

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DealerRater Apr 13, 2024

Russ Barlow and Jamie Carter were excellent to work with. Friendly, knowledgeable, and they got the job done.

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DealerRater Apr 13, 2024

Jamie was wonderful! Russ was wonderful! Very attentive and helpful. They did exactly what I needed.

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DealerRater Apr 13, 2024

Exceptional customer service. Exceeded my expectations completely and will certainly return to this dealership again.

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DealerRater Apr 10, 2024

Very good service. Didn't have to wait a long time on oil change. Was on good time schedule.

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DealerRater Apr 5, 2024

I thoroughly enjoyed working with Kam Hill of Shottenkirk Hyundai Rome on finding and purchasing my certified 2022 Hyundai Tucson. He was informative, helpful, and very respectful of our buying needs. He answered all of our questions , and if he couldn't answer, he found someone who could.

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DealerRater Apr 5, 2024

I always bring my car here for any type of service. They are always extremely professional, friendly and understanding. You can tell they want what’s best for you and your car and not just trying to up sell you on services/parts. Definitely love all the staff, they are amazing!!!

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Google Apr 2, 2024

Nicole -sales manager and Dave Arnold made the best experience and will definitely be back again thank you I love my new crv

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DealerRater Apr 1, 2024

Nice clean cars, clean facilities, friendly, helpful staff. Well worth the drive from Alabama. Facebook presence a plus.

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DealerRater Apr 1, 2024

Pleasure to work with Ronald to get the needed services for my vehicle. Will continue to have by vehicle serviced there.

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DealerRater Mar 31, 2024

They provide great service, this was my second visit. It’s never a long wait.

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Google Mar 29, 2024

Friendly and great customer service they will get you in a new car today.

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DealerRater Mar 24, 2024

Service was good and done within a timely period. Employees were courteous at this visit.

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DealerRater Mar 24, 2024

Service department got me in and out quickly for some recalls. One tech came through and saw my toddler and led us to the kiddie corner which was a huge plus.

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DealerRater Mar 22, 2024

Great customer service . Straight to the point and honest. 10/10 recommended. And the turn around was quick for me.

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DealerRater Mar 17, 2024

Everyone was nice well spoken car was serviced in a timely manner. Didn’t have to wait long was in and out.

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DealerRater Mar 17, 2024

Quick service and good communication. Very nice people and was very helpful from the beginning.

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DealerRater Mar 17, 2024

The guys at the service desk were friendly and assisted with everything. They explained the issues so that I could understand them. Great customer service!!

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DealerRater Mar 14, 2024

Everyone was friendly and helpful. Easy to schedule and prompt to respond and finish service

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DealerRater Mar 13, 2024

The service writer Dave was awesome. Kept in constant contact with me through the entire process. There was some slight damage to the vehicle but I showed it to the service manager and he said he would order some touch up paint and fix it.

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DealerRater Mar 10, 2024

Whenever I come in I always get too notch service and quick. They take care my needs and go above and beyond to ensure my car is taken care of totally.

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Google Mar 10, 2024

Great service and professional service makes you feel like home

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DealerRater Mar 8, 2024

Great experience .we had a great salesman and is still making our purchase a great experience

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DealerRater Mar 5, 2024

The best great people and great customer service that got us in and out in time

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DealerRater Mar 5, 2024

I visited Shottenkirk of Rome last week for a regular service/maintenance and the staff were very polite and knowledgeable.

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DealerRater Mar 3, 2024

They made sure I got what I needed and asked for. They made sure I was ok while I was waiting. The gave me an estimated time and were able to complete in that time!

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Google Mar 2, 2024

The service department was a great help! Thank you Dylan!!!

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DealerRater Mar 2, 2024

I never have any problems with the Honda Service center, fast, friendly, service. Great place

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DealerRater Feb 29, 2024

Easy to set up appointment, staff is friendly and knowledgeable. Vehicle was ready on time

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DealerRater Feb 28, 2024

Fast and efficient took care of me some as o pull up for my appointment. Clean lobby area

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DealerRater Feb 28, 2024

Polite, efficient, competent, friendly, respectful, effective, skilled, clean, orderly, quick, informative, helpful timely, prompt and an overall great experience!

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Google Feb 28, 2024

Had a great experience buying a car here! If you need help ask for Robert, he will take care of you ❤️

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Google Feb 28, 2024

Had an easy process great people

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DealerRater Feb 24, 2024

Cam did an amazing job getting us in our new SEl premium + 2024 Hyundai palisade

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DealerRater Feb 24, 2024

Setting up service was simple. All of my questions were answered and service itself was fast and I was able to get back to work quickly.

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DealerRater Feb 19, 2024

They did amazing work to keep my car working in peak condition. Quick. Easy. Not time consuming at all.

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Facebook Feb 15, 2024

I will start off with how great Tara was! She helped me as much as she could and made sure I was comfortable with my car. She’s very polite and genuine and makes the environment very comfortable! She made huge efforts to get me the best deal she possibly could on the car that I wanted. It didn’t feel like the average sales person trying to shove and push for me to buy something crazy. I really enjoyed Blake and Nicole as well, and the other couple of folks that worked with me. I initially went to have ...

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DealerRater Feb 13, 2024

Caleb and Nick were fantastic to deal with efficient and professional. The numbers presented were realistic and more than fair, I would be a repeat customer any day of the week.

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DealerRater Feb 10, 2024

The service manager was very polite and told me he would call me when it was ready!He did what he said he was going to do! Great service!

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DealerRater Feb 4, 2024

They are professional, helpful and fast. I would recommend them to everyone. Thank you so.

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DealerRater Feb 3, 2024

Jay our salesman was very courteous and knowledgeable on the car, the financial aid was super. Overall I would recommend the dealership to my friends if all the staff is like the ones that I dealt with. Great people persons.

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DealerRater Jan 29, 2024

I called to have service done on my brakes. It was on a Friday morning, so I assumed it would be the following week before they could do it. I am pleased to say they told me to bring it right over. My car was finished within 2 hours. Great work...

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DealerRater Jan 27, 2024

Service was quick and the employees were very helpful. I didn’t need to schedule an appointment and they still took care of me quickly.

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Google Jan 21, 2024

A million thanks to Mike and the rest of the Shottenkirk Honda Rome service team for getting my KIA’s turbo back in business! From start to finish, it was an excellent customer service experience! 🏆

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DealerRater Jan 20, 2024

From the moment she answered the phone Blake was amazing. Drove down from Tennessee to Shottenkirk Honda to a wonderful car, a great deal, and wonderful staff. Everyone was super friendly and helpful and we were able to seal the deal on my trade-in and my new Honda CR-V. Couldn't recommend Blake and Shottenkirk Honda enough.

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Google Jan 20, 2024

I was not looking forward to buying a new car because I’ve had bad experiences at dealerships in the past. However, our visit to Shottenkirk Honda was absolutely phenomenal! Tara was awesome to work with and got me in my brand new CRV without any problems. Shoutout to her and everyone else we encountered that day. Everyone was so friendly and fun to work with. I’ll be going back there when it’s time for my next car purchase.

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Google Jan 7, 2024

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DealerRater Jan 6, 2024

Blake was so helpful in helping us find the perfect car for us and was able to give us a great deal on our Honda Pilot!

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Google Jan 6, 2024

Best car buying experience ever!!! A HUGE thank you to Blake and Tara. Both ladies made me feel welcome and comfortable. They were patient with me and went above and beyond to make sure I was satisfied. Blake even called me a few days after I purchased the vehicle. I recommend anyone who is anxious about buying a vehicle to go right over to Shottenkirk Honda in Rome. I wasn't pressured and was assured that even if I didn't buy the vehicle, I was welcome. They even gave us popcorn:) I'm pleased with my vehicle and it'...

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DealerRater Dec 29, 2023

Blake was great to work with! Listened to our needs and helped us secure a great deal on a new Pilot. Also helped us earn top dollar for our trade in. Would definitely recommend her!

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Google Dec 20, 2023

Fantastic Sales Manager!


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