Very friendly and helpful service staff. Scott and Keri were awesome

Dalton at the front desk was awesome and took the time to explain all that was needed for my car during my next visit! Dalton and the Honda team was able to get me in and out quite quickly for my oil change and full inspection, this location is highly recommended!!!

Hands down the BEST service we could have asked for! We are beyond happy with our experience. Thank you so much, Vinyard, for working so closely with us and staying in touch over the past few months. You made the entire process feel so smooth, easy, and stress-free — we truly appreciate it more than you know! Huge shoutout to Mr. Malone as well for checking in and taking the time to talk with us. That personal touch meant everything. It was such a refreshing experience to be treated with genuine care and respect, and not feel like just another transaction. We felt valued every step of the way. Thank you all again — we couldn’t be more pleased!

Very well service.

Great service ,Mike in auto service is great ,we are from Cartersville ,but we chose Shottenkirk for the wonderful service 😊❤️ Thanks guys ,see you in 5,000 more !

If Shottenkirk doesn’t have what you want, they will find it and send someone to pick it up (in my case - Kentucky)!!!!! Everyone from start to finish was excellent!! Great experience!!

Grateful for a smooth buying process! The sales lady was very knowledgeable!! Highly recommend Rylie!

I bought a 2026 CRV in September. Have not had any problems until Wednesday of this week got in the car at the doctor's office turned on the radio and it blasted out of the seat with a loud buzz humming like sound. I took it by the dealership in Rome where I purchased the car they immediately took it in and it did the same thing with them if you've turned on the radio volume switch or anything or if you had a phone call come in through the car it went wild they said they would take care of it service it while they had it there they gave me a loaner car to drive sent me on my way and they kept it until today which is Friday February 13th called and said it was ready to come by and pick it up when I got over there the car was immaculate. Service department was fantastic. They could not find a problem although they had heard it just like I did but they checked it out they could not find the problem and it did not do it again so just hoping that it doesn't they said if I have any more issues to bring it back and they will take care of it. I would recommend Shottenkirk to everyone.

I was very pleased with my buying experience! Vinyard is super chill & personable. I was able to get the car I wanted with an extended warranty & Scott worked with me until i was happy with the numbers. Thank you guys so nuch!

I save $116 by letting the dealership service my transmission. The local transmission specialist wanted $300. Out the door $184 including tax; It blew my mind that the dealership was that much cheaper. Plus the dealership estimated 1.5 hours in service completion; it only took approximately 1 hour maybe less. The local transmission specialist would’ve kept my vehicle all day, maybe 2 days. I’m extremely satisfied!!!

Justin worked with me for about two weeks on my trade-in and was very patient throughout the process. When the truck I originally wanted sold, he gave me time to look and find something else with no pressure at all, which I really appreciated. Since I had to drive an hour and a half to the dealership and the truck was at the Cartersville location, he made everything easy—arranged for us to drive there, test drive the truck, and then come back to complete everything. Negotiations took some work and there wasn’t much movement at first, but we were able to come to an agreement and everything worked out well. There are two small dings in the windshield that they are supposed to fix, so I’m trusting that will be handled. Overall, it was a good experience, and I would work with Justin again in the future.

Great experience would definitely recommend looking here for a new Honda. Knowledgeable staff and easy to work with. I wanted some items changed to personalize for my daughter and they took care of everything in a prompt manner.

Good experience with Shottenkirk Honda. They got me in for an oil change this morning & it didn’t take as long as they estimated. Good service.

This is the second car that I have purchased from here in the last 10 years. Some of the best prices, and one of the easiest places to do business. My grandfather, dad, and friend have purchased from here. I continually recommend this location. I do plan to return to purchase another vehicle in the future

Friendly staff. They recommended some additional work but did not pressure me.

Everyone was courteous and repairs done quickly. Y'all have a good team.

Excellent customer service, highly recommend!! Dalton is great to work with!

Would definitely come back again after experiencing the kind people, service and a new car. They will genuinely work with you on getting a good deal for a vehicle.

I enjoyed my experience with Shottenkirk Honda of Rome today.. there are very courteous and respectful! I will be returning for maintenance on my Honda CRV!

Honda provided exceptional service. Made me feel special. Along with the expertise and professionalism of service tech Scott and front service Kirri is the reason why I return often to this dealership for service and to purchase vehicles.